FAQs
Are you milling over an unanswered question? We got you.
Customer service is available Monday through Friday from 8:00am – 4:00pm CST.
We are located at our Northeastern plant just outside of Milwaukee, Wisconsin. Our main address is: W226N735 Eastmound Drive Waukesha, WI USA
End users are able to purchase from any of our distributors. If you need help finding a distributor in your area, please check out our distributor page. You can also call our main office at 262-549-5940 or toll free at 866-888-9600.
If you are interested in becoming a distributor, please e-mail your request along with company name and address to orders@gorillamill.com.
Distributors can now order through our website! Please call our main office at 262-549-5940 to ask how to get a log in!
Gorilla Mill® end mills and cutting tools and Gorilla Drills® are manufactured and sharpened at our North American plant outside of Milwaukee, Wisconsin.
Currently we ship internationally and are always looking to expand.
For technical assistance, please call your local sales representative for assistance or our main office at 262-549-5940 or toll free at 866-888-9600.
For help calculating speeds and feeds please see our “Speeds and Feeds” calculator.
Gorilla Mill offers re-sharpening, regrinding, reconditioning and recoating services. Please email orders@gorillamill.com for more information.
You are able to send the parts to our building at W226N735 Eastmound Drive in Waukesha, WI 53186 using your packaging or you are able to request one of our Gorilla Crates. Please also put ATTN: REGRINDS somewhere on the package. If you are a distributor buying for your end user please send emails to orders@gorillamill.com
If you are a distributor buying for your end user please send emails to orders@gorillamill.com. End users looking to buy can find the closest distributor by going to our Distributor page.
We are able to get most orders out same day. Order cut-off time is 4:00pm Central Time. If you think you might miss the cut-off time and need something to go out same day, give us a call at 262-549-5940 and we will do our best to meet your needs.
Please send all requests to quotes@gorillamill.com with specifications, prints and any quantity breaks.
Please send a request for catalogs to orders@gorillamill.com with the quantity you are looking for and shipping information.
Gorilla Mill's return policy is that the request must not exceed 90 days from purchase. If requesting an RMA please send an email to orders@gorillamill.com with the PO number, part numbers, quantity, reason for return, and if the tools have been used or not.
Distributors: Please contact your local sales representative or call 262-549-5940 for further assistance. End User: Please contact a distributor with your request.
